General Information
Phone : +61 3 9598 8581

Terms and Conditions

NO ROADS EXPEDITIONS (NRE, NO ROADS) TERMS AND CONDITIONS

PRICING:

No Roads policy is to hold prices firm for each calendar year. However because costs such as but not limited to exchange rates and airlines are out of our control we reserve the right to vary our prices at any time up to departure, without notice. Pricing is per person based on twin share accommodation.

PAYMENT:

A 20% non-refundable lifetime deposit is required at the time of booking and the balance is due 90 days prior to departure.

CANCELLATION:

If you cancel your booking 90 days or more prior to departure, a Lifetime Deposit will be held by No Roads in accordance with these Terms, the remainder of the payments made to the Tour Operator in respect of the cancelled product will be refunded.

If you cancel between 89 days and 45 days before the departure date, the Lifetime Deposit will be held by No Roads in accordance with these Terms, an amount equal to 50% of the remainder of the payments made to the Tour Operator in respect of the cancelled Tour will be refunded. 

If you cancel less than 44 days prior to the departure date of your expedition your Lifetime Deposit will be held by No Roads in accordance with these Terms, and no further refund will be payable.

Full payment is due 90 days prior to the departure date. If you fail to pay by this date you could lose your place on your chosen expedition and all monies paid will be forfeited.

For the avoidance of doubt, these Terms only apply to the booked expedition and associated land costs. They do not apply to International / Domestic Airfares or Insurance Policies purchased through No Roads. Cancellation of these items are subject to Airline and Insurance Terms and Conditions.

LIFETIME DEPOSITS:

If you cancel your booking, and that cancellation is not a result of nonpayment or any other breach of these Terms, the deposit amount will be held as a “Lifetime Deposit” with No Roads, subject to these Terms. Lifetime Deposits have no expiry and may be applied towards payment of a deposit on any other Tour offered by the Tour Operator. The Lifetime Deposit is transferable and may be transferred by you to another individual of your choosing by providing notice to the Tour Operator in writing.

For the avoidance of doubt, only the deposit amount will form part of the Lifetime Deposit. The Lifetime Deposit has no cash value. Only one Lifetime Deposit may be applied per person per product booked. A Lifetime Deposit must be applied to a new Tour booking that is of equal or greater value to the cancelled Tour for which the Lifetime Deposit was originally received, or to a Day Tour, provided that if the price of the Day Tour is less than the amount of the Lifetime Deposit the unused amount of the Lifetime Deposit shall be forfeited. A Lifetime Deposit may not be applied to the same or similar dates of travel.

FORCE MAJEURE:

Neither Party will be liable for any failure or delay in performing an obligation under this Agreement that is due to any of the following causes, to the extent beyond its reasonable control: acts of God, accident, riots, war, terrorist act, epidemic, pandemic, quarantine, outbreaks of infectious disease or any other public health crisis, civil unrest, breakdown of communication facilities, natural catastrophes, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion, generalised lack of ability of raw materials or energy.

For the avoidance of doubt, Force Majeure shall not include (a) financial distress nor the inability of either party making a profit or avoiding a financial loss, (b) changes in market prices or conditions, and (c) a party's financial inability to perform its obligations hereunder.

In the event of a "Force Majeure", the amount paid can be credited to another expedition with NRE minus administrative costs and cancellation fees charged by airline and accommodation companies not controlled by NRE.

Administration fees will be calculated on a case by case basis. While acknowledging the travel warnings posted by respective Foreign Office departments, NRE does not accept cancellation due to these warnings in isolation. We take into consideration information from numerous sources including reports from our local offices in the respective country and act accordingly.

In the event of NRE cancelling an expedition, we will work with all affected members to try to provide an alternative expedition or the expedition fee will be refunded minus associated costs out of NRE's control. In the event of a “Force Majeure” the tour operator will be excused from performing its obligations and will not be liable for any lost costs to the consumer.

RESCHEDULING INDIVIDUAL DEPARTURES:

Should guests wish to reschedule their dates or travel to a different destination with No Roads Expeditions, No Roads keeps the right of reviewing this on a case by case basis. Rescheduling requests are dependent on availability, group size and other factors.

No Roads grants one date change per person only. New dates need to be advised the latest 90 days prior to the new departure.

Please note, payment deadlines and terms and conditions are based upon the ORIGINALLY BOOKED expedition date, unless agreed upon otherwise by No Roads Expeditions management.

BOOKING ON BEHALF OF OTHERS:

All persons in a multiple booking will be listed in one combined invoice. By booking on behalf of other participants, you are considered to be responsible for making all payments due in connection with this booking.

You will be our designated contact person for every person included on that booking unless you have provided the required direct contact details for each of the other participants. As the designated contact person you are responsible to advise No Roads Expeditions of any changes which might occur in connection to this booking on behalf of all participants.

By booking on behalf of another person or persons, you represent and warrant that you have obtained all required consents. You are responsible for verifying that any information you provide on behalf of another participant is complete and accurate and the Tour Operator will under no circumstances be liable for any errors or omissions in the information provided to complete a booking.

Lifetime Deposits will be held for each individual within the group booking and are subject to our Lifetime Deposit terms.

PRIVACY:

No Roads Expeditions from time to time uses footage, comments, and names for promotional purposes, should you not wish to participate, you must notify No Roads Expeditions in writing.

INSURANCE:

Travel insurance is compulsory for all bookings with No Roads Expeditions. This travel insurance must provide cover for personal accident/ liability, medical expenses and emergency repatriation. It is recommended that to minimise personal loss, travel insurance be taken out immediately any part of the trip is booked.

COVID 19: 

To protect other fellow guests and our team a full COVID 19 vaccination status is a mandatory requirement to participate in any of our expeditions.